Community Gem Dick Todd is a Volunteer Mediator at the Dayton Mediation Center

You’ve got a great marketing plan and lots of terrific ideas yet you’re still not making any money. What’s wrong? Isn’t hard work and great customer service enough? Isn’t networking...

Editorial Note: Mediate.com has published a series of peer reviewed articles and videos under the collective title Seven Keys to Unlock Mediation’s Golden Age. The objective of the Seven Keys is to encourage...

Originally published here at Kluwer Arbitration Blog.I write this in the aftermath of yet another mediation in which the protagonists exhibited symptoms of having been seriously traumatized by the litigation...