With the rise in mediation comes the increased risk that participants will engage in dishonest behavior to obtain a favorable resolution. The latitude to craft a narrative without meaningful checks on the truth creates opportunities for lies to infiltrate the mediation process.
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This conflict escalation model is presented in Friedrich Glasl's book Konfliktmanagement. Ein Handbuch für Führungskräfte, Beraterinnen und Berater, (Bern: Paul Haupt Verlag, 1997. See also the endnotes). Glasl's original analysis...By Thomas Jordan
Just Court ADR by Susan M. Yates, Jennifer Shack, Heather Scheiwe Kulp, and Jessica Glowinski.With the new year being still fresh enough that some of us, and hopefully not just...By Eric Slepak