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EEOC to make virtual mediation a permanent option

EEOC to make virtual mediation a permanent option

Nearly 70% of participants in the U.S. Equal Employment Opportunity Commission’s virtual mediation process reported that they would prefer to experience the process online rather than in person in the future, according to a study the agency released June 1. They attributed their preference to flexibility, convenience, cost savings and the creation of a “safe space.”

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