When parties are willing to participate in good faith and in an earnest attempt to listen to understand, mediation is usually successful. No matter the outcome, success should be calculated...
By Tony BelakBernie Mayer talks about mediation training programs that are doing a disservice to people. These invlove trainings that mostly focus on scripts, procedures, and tactics that serve too narrow a...
By Bernard MayerA little package appeared in the mail today. Inside was a gift-wrapped box and a note thanking me for referring ADR work. The box contained a set of CDs with...
By Tammy Lenski