(photo by Cobalt 123) In the ABC's of Conflict Resolution, we call “cowards” by another "C" term. We call them “conflict avoidant.” You can decide whether you are among the “conflict avoidant” by asking...
By Victoria PynchonDaniel Goleman’s book, Emotional Intelligence: Why it can Matter More than IQ (Bantam 1995), stayed on the New York Times best seller list for 80 months, with people buying six...
By Paula YoungIt is at some risk that I set out to promote my expertise in the area of what to do when mediation ends in disagreement. Nevertheless, I dread those times...
By Geoff Sharp
