How did you learn to turn your mistakes into stories? This was the thoughtful question Alesia Grace Thompson asked me during my interview on the Mediate.com Great Reads Book Club....
By Lorraine SegalPGP Mediation Blog by Phyllis G. PollackThere is a saying among mediators: often at the start of a mediation, the mediator is the only optimistic person in the room. She...
By Phyllis PollackFrom attending this year’s ODR conference organized by the ICC in Paris from June 12th to 13rd, 2017, I have the impression that ODR is becoming broader and encompassing an...
By Jie Zheng
