Kluwer Mediation BlogMuch has been written about the impact of body language on communication. I have in a previous entry addressed the connection between non-verbal communication and the building of...
By Joel LeeFrom John DeGroote's Settlement Perspectives“In 60 days . . . you will know 80 percent of what you will ever know about a case.” PD Villareal’s quote was critical to...
By John DeGrooteIf you've reached an impasse in a dispute with someone, why bother bringing in yet another person to complicate things? How could someone else, even someone who professes to be...
By Marcy Einhorn