Handling a commercial dispute claim

Check out The Impact of the Irrelevant on Decision Making in today's New York Times.  It's not just another article about the surprising power of anchoring and framing.  It suggests...

By Ralph KilmannI'd like to share some of the work I've done with applying the TKI in groups in order to improve conflict-handling behavior and thus performance. This work adds...

Introduction No mediator can realistically hope to be expert in all aspects of management, particularly financial management; there is simply too much to know. But even comparative inattention to your...