Conflict is inevitable in the workplace. However, that does not mean that we cannot work to prevent unproductive behavior that leads to conflict. Difficult behavior is a good example of...
By John FordFairly Legal Blog by Clare FowlerI just watched the Season Premier of Fairly Legal and was caught off-guard by the demeanor of Kate, the mediator and main character. She was...
By Clare FowlerJust for a moment, let's put aside all of the talk of anger management, neutrality, opening statements, ground rules, communication skills, the pros and cons of humor, and strip mediation...
By S. Elise Peeples
