How Mediation Can Help Your Business Avoid Going to Court

Extract #5 from Workplaces That Work: A Guide to Conflict Management in Union and Non-Union Work Environments (Aurora: Canada Law Book, 2006)Many practitioners and commentators have provided advice on developing...

Evaluating the risk of winning or losing a lawsuit and the reward of damages is based on probabilities, statistics and data. Some commentators refer to this as “objective criteria.” (See:...

The foundations of an effective Integrated Conflict Management System are: Two entry level workforce competencies: Understanding the nature of workplace conflict. The ability to have Brave Discussions, and to manage...