An in-house mediation service in the British Army has resolved hundreds of issues before they escalated to a formal complaint. Lt Colonel Jonathan Buxton tells Personnel Today how the organisation has transformed its approach to dealing with conflict and is embedding a culture of listening and resolution.
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Michelle LeBaron shares that mormon communities would historically handle conflicts by following the admonitions of the priesthood.
By Michelle LeBaronEditorial Note: Mediate.com has published a series of peer reviewed articles and videos under the collective title Seven Keys to Unlock Mediation’s Golden Age. The objective of the Seven Keys is to encourage...
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