How to Mediate with Difficult People

How to Mediate with Difficult People

The other side just aren’t making sense… As a mediator, the above concern is a reason you may hear for why there wasn’t a settlement or even a mediation at all: “We can’t get them to the table and even if we could they wouldn’t negotiate – they’re just so unreasonable, difficult and confusing.” So, what is wrong with the other side?

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