Let’s face it — there’s lots work to be done all over the country to build understanding and heal relationships between civilians and police. This is a stickier topic than...
By Brad HeckmanFrom Settle It Now Negotiation BlogCompare the hilarious Bob Newhart routine above (from Mad TV) with any episode whatsoever of HBO's new series about psychoanalysis The Treatment. In legal/mediation terms, Bob Newhart's...
By Victoria PynchonFrom the Blog of Phyllis G. Pollack. In the October 2007 issue of the Negotiation newsletter, the unnamed author discusses “The Crucial First Five Minutes.” The theme of the article...
By Phyllis Pollack