Litigation v. Mediation: How businesses can win without going to court

Part One in a three-part series applying insights from conflict styles to parent-child relationships.  By Laura Bowles, coach and mediator, Style Matters trainer, and founder of The New Normal, LLC.  Being...

The X factor in mediation is the ability to influence the other side to pay more or take less. Finding this elusive factor is the challenge for most mediators and...

Olivia Fox Cabane’s new book The Charisma Myth: How Anyone Can Master the Art and Science of Personal Magnetism is a beneficial book that can help you become more effective...