Indisputably As an arbitrator and teacher of arbitration, I’ve noticed that legal issues are more frequently the focus in arbitration proceedings, both non-labor and labor. I have watched non-lawyer representatives...
By Sarah ColeIn its Smarter Living section on April 29, 2018, the New York Times posted an interesting article about how our unconscious biases can play tricks on us when it comes...
By Phyllis PollackMediating how people get along is important in many different areas of mediation. In some cases, the entire set of issues between the parties may be matters of tone, subtle...
By Diane Cohen