Closure of courts and tribunals to curb the spread of the virus will invariably delay justice to companies and individuals alike. In these times, traditional reliance on litigation is a far from optimal way of dealing with conflict. Fortunately, negotiation and mediation are at last beginning to emerge as responses to conflict in its myriad forms and to the challenge of building a more peaceful world.
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I am sitting in a room, negotiating the sale and purchase of assets. The Other party is avoiding making an opening offer and pushes me to propose a price. We...
By Barney Jordaan, Michael Leathes, Veronique FraserFrom Ron Kraybill's blogA great move for improving your effectiveness in conflict is mastering the two-step discussion process. This is a strategy so simple that you might say, “Isn’t it obvious?” No, it’s...
By Ronald S. KraybillAfter an unprecedented year of catch-as-catch-can learning, most students will feel a tad behind the eightball, which is expected. That's book-smarts; how about emotional intelligence? Let's be honest, for some...
By Veera Mahajan
