Closure of courts and tribunals to curb the spread of the virus will invariably delay justice to companies and individuals alike. In these times, traditional reliance on litigation is a far from optimal way of dealing with conflict. Fortunately, negotiation and mediation are at last beginning to emerge as responses to conflict in its myriad forms and to the challenge of building a more peaceful world.
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Optical illusions make ideal teaching tools in negotiation and conflict resolution training. They serve as humbling reminders of the unreliability of our senses and the conclusions we draw from the...By Diane J. Levin