Mediation and the art of managing emotions

It would be hard to find a parent who would be against the idea of protecting the best interests of their children.  Have you ever heard a mother or a...

REPRINTED WITH PERMISSION. This article was originally published in Alternatives, Volume 21, Number 6 (June 2003). Mediating disputes with persons of diminished capacity poses unique challenges. How does mediation fulfill...

Rushing in with a super-hero cape and special powers to fix whatever is ailing a project could result in the wrong problem being fixed while the real issue is tied...