Mediation Is One Way to Avoid Litigation

In her most recent book, The Argument Culture: Moving from Debate to Dialogue, Deborah Tannen asserts that our entire society has evolved into a combative, argument culture that manifests itself...

Business Conflict Blog by Peter Phillips There have been an uncharacteristic spate of impasses lately in my practice. Sitting back and examining why, the conclusion might be that one or...

At the outset of a mediation, the disputants have all the background, the history, and the inside knowledge about the dispute. Mediators must play “catch-up.” They must get information and...