One option that has grown in popularity over the past decade or so is mediation, also known as facilitation. This process involves a neutral mediator who can help the parties strike their own settlement on their own terms.
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The pandemic has turned our world upside down. India lies crushed under the second wave of Covid-19 – with thousands losing their lives daily, while a billion others live in...
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By Diane J. LevinExcerpted from The Power of a Positive No by William Ury. Copyright © 2007 William Ury. Published by Bantam Books; March 2007;$25.00US/$30.00CAN; 978-0-553-80498-0. Below are some specific key words or...
By William Ury
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