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Mediation, Or Hostage Negotiation?

Mediation, Or Hostage Negotiation?

Two months ago, The Wall Street Journal published an interview with Christopher Voss – a former hostage negotiator for the FBI and current CEO of a company that trains people to negotiate – to get his take on how to handle difficult discussions. It actually turned out to be a fantastic primer on how parties and their attorneys can navigate difficult mediations as well. Here are some of the highlights of the interview.

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