Two months ago, The Wall Street Journal published an interview with Christopher Voss – a former hostage negotiator for the FBI and current CEO of a company that trains people to negotiate – to get his take on how to handle difficult discussions. It actually turned out to be a fantastic primer on how parties and their attorneys can navigate difficult mediations as well. Here are some of the highlights of the interview.
Read the complete story here.
Juliana Birkhoff describes a shift in her goal of making peace in the world to her satisfaction with making more incremental progress.
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