So here I am, a week late arriving home, stuck between Colombia, Guatemala and Harrisonburg when our world changed. The images flash even in my sleep. The heart of America...
By John Paul LederachEmpathy, clearly an important part of crisis negotiation and invetervention begins with understanding a person's perspective. From that understanding, the following I think you all will find interesting. Click the...
By Jeff ThompsonPGP Mediation Blog by Phyllis G. PollackThere is a saying among mediators: often at the start of a mediation, the mediator is the only optimistic person in the room. She...
By Phyllis Pollack