One theory behind interest-based bargaining is that parties to a conflict are more likely to agree to a solution that meets one or more of their most important interests. If...
By Tammy LenskiFrom Joy Rosenthal's blog Listening is a very simple act. It’s a subtle act. It is something that we do naturally with the people we love, and when things are going...
By Joy RosenthalMost people approach mediation with the best of intentions. They are hopeful that the negotiation will achieve their ultimate goal -- to settle the case -- and assume that the...
By Jeffrey Krivis