Mediation is often viewed by lawyers as a “this” or “that” on the spectrum from facilitative to evaluative. In reality, experienced neutrals view mediation as a process customized to the needs of the parties in a particular case.
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Kluwer Mediation Blog[Author's Note: I am grateful to Ms. Melissa Teo whose journal ruminations led me to the random thoughts that follow] I teach mediation skills at the National University...
By Joel LeeThe Problem I was on the phone with Jane, the managing director of a creative firm. She was clearly frustrated. Relations between the account services team and the head of...
By Jeanette BicknellDispute Settlement Counsel by Michael Zeytoonian.Resolving a Dispute is Like Traveling, Writing a Business Plan, or Choosing a Course of Medical Treatment: If you take the wrong road, you won’t...
By Michael A. Zeytoonian
