Organisations, professionals and users of health services find themselves in a scenario in which the existence of conflicts within the health system is a reality. The World Health Organisation, with...
By Rosa Perez MartellNY Peace Institute Blog by Brad HeckmanQ. I am a tenant in a garden apartment of a brownstone in Brooklyn. My landlords live above me, and while I like the...
By Brad HeckmanThe role of the mediator is to help people through conflict. Mediation may be described as a process that evolves over four different phases. It begins in a joint session...
By Jacques Joubert
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