We have learned that two-dimensional, moving and talking images have the power to convey not only the words of human conversation, but also the emotions, inflections, mood, and other complexities of real communication that come with face-to-face meetings.
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Joan Kelly describes what she things was the promise of the field when it was first being established.
By Joan B. Kelly, Ph.D.Collaborative lawyer and ADR professional David Hoffman, in an op-ed in the Christian Science Monitor, asks, “Microsoft and Yahoo: Where were the mediators?“ David makes the strong case that mediation...
By Diane J. Levincourtesy of The Atlanta Journal-Constitution Betty Manley promised herself she would never remain on a job when it ceased to be fun. A tiny spitfire of a woman, she was...
By James Melamed, J.D.