The future of a more than 40-year-old mural on Guadalupe Street remains unclear after a day of talks between an artist striving to save the painting and a state agency determined to remove it from a building undergoing renovations.
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From the First Mediation Blog of Jeff Krivis and Mariam Zadeh. If you think it’s difficult to get two opposing sides to see eye to eye, imagine a situation where you’re...
By Jeffrey Krivis, Mariam ZadehWhen I'm training I often hold up an ordinary object, whatever happens to be about like a stapler or a chair, and ask people to fire questions at me about...
By Geoff SharpThe outset of a difficult conversation often feels like a back-and-forth trading of position and perspective with little common ground. Here’s how to use the psychology of agreement to begin...
By Tammy Lenski