The fair and swift resolution of consumer disputes serves the interests of not only the consumers, but also the businesses involved. Consumers purchase more when they are confident that they will be treated fairly in a potential dispute.
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Still riffing off of Geoff Sharp's Money Mediation #1 (where's two big guy?) I keep telling friends that the following formula is descriptive, not prescriptive, and yet, I don't think...
By Victoria PynchonBy Jonathan Pollard Florida litigation attorney Jonathan Pollard discusses mediation strategy. Mediation is now an unavoidable and often mandatory part of the litigation process. Mediation is frequently unsuccessful and a...
By Jonathan PollardPGP Mediation Blog by Phyllis G. Pollack The other day I stumbled upon a tweet mentioning a “velvet hammer”. Wondering what it was, I googled the reference and came upon...
By Phyllis Pollack