What? What does a bridge, no less a 'golden' one, have to do with mediation and negotiation? Well, the term is from William Ury's book, Getting Past No [here at...
By Jeff ThompsonFrom Stephanie West Allen's blog on Neuroscience and conflict resolution . The brain likes to be creatively engaged. Creative and thoughtful engagement lessens stress and fear, and therefore can lead...
By Stephanie West AllenUnder the pressure of conflict, the impulse to "check out" is immense. The circumstances are uncomfortable. We wish we were home, somewhere else. Any distraction will do. Yesterday, tomorrow, a...
By Jerry Green
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