Structural Mediation versus Impasse Mediation Parties seek mediation to meet one or both of the following needs: (1) to help them structure a solution to a problem connected with some...
By Diane CohenFrom the Blog of Phyllis G. Pollack. When you smile, do your eyes smile, too? If not, you’re faking it! According to a recent research study, “. . . the...
By Phyllis PollackProduct and process. These are the two areas of focus for any successful business. As a business owner or manager, your primary focus is naturally on the products or services...
By Tim Hicks