Wayne LaPierre owes an apology, or at least an explanation, to Antoinette Tuff, the Georgia school employee who successfully talked down a gunman who entered her elementary school with an...
By Joe MarkowitzRead Article 3 hereIn negotiations, there are three basic components to strategic listening. The first is “Paired Listening”. That is when we actually bring someone else to the negotiations with...
By Pete DesrochersWho knew the Academy Awards would need a mediator? For those that missed it, at the Oscars on Sunday night, Chris Rock joked about Jada Pinkett-Smith's shaved head. Jada's husband,...
By Clare Fowler