We like to feel in control. For most of us, we feel more comfortable and at ease when we have a sense that our plans, actions and choices have a...
By Michael JacobsAfter I completed the Harvard Negotiation Institute’s course on Mediating Disputes, faculty member and Boston Law Collaborative founder, David Hoffman, kindly invited me to observe a commercial mediation. This case...
By Shawn LaddPreface Some words, spoken at the right time, in the right way, in the right context, can be particularly powerful. They can sometimes cause a new thought or unfreeze a...
By Dudley Braun