See article by Robert Benjamin: Schindler v. Schiavo: The Real Negotiation for Your Soul Terri Schiavo’s death has dropped from the news. For the family, the news trucks, interviews, and...
By Douglas NollI had just finished a landlord tenant mediation. When the clients left, I turned to the three observers, soon-to-be mediators themselves, and asked for their comments and reactions. I was...
By Barry SimonWhen we become too wedded to our own solutions, conflict resolution conversations can get pretty stuck. Here’s a trick of the mind to help us stay flexible (even when we’re...
By Tammy Lenski