Inevitably, you will run into people whose behavior pushes your buttons. How can you minimize the impact of such tactics? Fundamentally, you have to "change the game." Too often, people...
By Grande LumFrom the Blog of Phyllis G. Pollack. Many months ago, I wrote a blog on “Fairness”, noting that there are several different ways to define this term. My blog did...
By Phyllis PollackThat “Mediate, Don’t Litigate” bumper sticker may reveal a lot more about you than the fact that you support ADR — it may be warning other drivers that you’re aggressive...
By Diane J. Levin