We talk a lot about apology as a means of descalating conflict for the purpose of engaging in successfully mediated settlement conferences and non-mediated commercial negotiations alike. You can bargain with someone...
By Victoria PynchonYour biggest mediation competition isn’t who you think it is. It’s not the mediator down the street who’s been in business for a decade and whose name is synonymous with...
By Tammy Lenski“Peace cannot be kept by force. It can only be won, through understanding.” Albert Einstein Just why is “waging conflict” so common, while “waging peace” isn’t even in our vocabulary?...
By Hugh Young
