"This article originally appeared in the April 1997 issue of Consensus, a newspaper published jointly by the Consensus Building Institute and the MIT-Harvard Public Disputes Program." Convening different parties in...
By Sarah McKearnanRepublished from Garden Court Mediation.Introduction What happens at a mediation stays in the mediation (except so far as necessary for enforcement of the settlement). So mediators are taught and so they...
By David WatkinsonGood negotiators know this secret: Persuade with your ears, not your mouth. Instead of trying to persuade by telling and then telling some more, lead with your curiosity. Good negotiators...
By Tammy Lenski