"I’ve explained it all to my client. We can dispense with your opening statement and get down to business." Every mediator on occasion has heard this first-shot-out-of-the-cannon remark. The speaker,...
By Edward P. AhrensAfter I posted a message about the 3 options that Virtual Mediation Lab now offers to face-to-face mediators for learning what online mediation means, how it works, and how to...
By Giuseppe LeoneIntroduction One technique I often get requests to train on is managing an imbalance of power. There are effective techniques for handling power imbalance, however before we go too far,...
By Rick Voyles