To understand each other, look through each other’s ‘windows’

Some years ago I started a post with 'Yeah well, I'm not sure that I get the whole 'mediators can learn from improv comedy' thing to be honest...' But since...

Reprinted with permission from ADR Report, Volume 3, Number 2, pages 5-8. Copyright 1999 by Pike and Fischer, Inc. Although cases arising under the Americans with Disabilities Act (ADA) sometimes...

“What's in a name? that which we call a rose By any other word would smell as sweet;” Or would it? Juliet refers to objective reality; Romeo is still a...