Trusting the Mediator—Why It Matters in Franchise and Other Disputes

Working virtually can put the squeeze on our full range of verbal and nonverbal communication skills. This is a given with it comes to nonverbal. When we’re in the same...

From the Blog of Phyllis G. Pollack. As a mediator, I hear a lot about the value of apologies and how apologizing can make a difference in resolving (or not...

This article was first published on the Global Arbitration News webpage by Baker McKenzie, here. Executive summary In Energy City Qatar Holding Company v Hub Street Equipment Pty Ltd [2020] FCA 1116, the Federal...