Resolving disputes between families, strangers or business professionals is a joy for Cleveland County mediation volunteer Judy Knapp. At the same time, it’s a public service that benefits the county’s judicial system.
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Lisa Parkinson talks about her excitement about the future of the field. She sees it expanding, becoming more multicultural, and utilizing the internet more and more.By Lisa Parkinson
This chapter is from "Online Dispute Resolution Theory and Practice," Mohamed Abdel Wahab, Ethan Katsh & Daniel Rainey ( Eds.), published, sold and distributed by Eleven International Publishing. The Hague,...By Chinthaka Liyanage, Tania Sourdin