What’s So Different About Class Action Mediation?

When we want to control emotions better in the midst of a difficult conversation, we may try to ignore the unwelcome emotion or try the opposite, indulge it. These approaches...

An impasse had developed, the mediation was grid locked. As many had before him, the mediator hesitated outside the door and sucked in as much oxygen as he could from...

Following my tour of ADR Services' Century City office I spoke to Lucie Barron, its founder and President. Lucie is one of the most knowledgeable hands-on experts on the business...