For a business in the throes of a commercial dispute, the financial strain of legal action is bound to weigh heavy, so where possible, most will want to avoid a dispute ending in litigation.
Litigation can be as expensive as it is time consuming, and the sheer output of resources needed to decide a conflict in the courts can be draining for not only companies small or large, but the individuals in the crossfire.
In the current recessionary economy, this cost may bear greater impacts than usual. From tackling inflation, to supply chain issues and talent shortages, businesses are cutting costs to help manage these challenges and incurring a costly lawsuit will be a last resort for many.
While litigation is at times the only recourse, mediation may have a greater role to play in solving commercial disputes in this economy.
Mediation is a non-court method of dispute resolution, which allows for both parties to sit round the table with an independent mediator helping to find a resolution that works for both sides. The mediator does not suggest a solution, but instead helps the parties in the negotiation.
Rather than being viewed as an alternative to court, it might be better described as assisted negotiation.
It is particularly relevant this month, given Scottish Mediation held its annual conference, aiming to raise awareness and encourage discussion of the role mediation can play in Scotland.
Mediation facilitates an effective discussion between two groups and creating an opportunity for both parties to feel understood. Businesses will benefit from considering mediation as the first step in dispute resolution where they can agree on the outcome, before taking a conflict to the courts to decide.
For businesses dealing with conflicts, there are a few steps businesses should take to ensure that both sides get the most from the process:
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