“Words comprise only about 10 percent of human communication, while non verbal behavior makes up all the rest” (Moore and Yamamoto, 1987). Welcome to the silent world beyond words where...
By Ana SchofieldIn having a successful conversation a most important factor is finding new options that will give a more satisfactory response to the interests of both you and the other person....
By James Melamed, J.D.Research suggests you have as little as 1/20th of a second to capture your website visitor's attention before they click away. When you consider just how tiny an amount of...
By Tammy Lenski
