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The Future of Community Mediation

ADR professionals, our future, in my opinion, depends on how proficient we are in clearly defining and precisely getting the word out as to who, what, and where we are,...

By Delores Manwar
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Make Your Next Apology Irresistible

What a sad flop it was. Jean’s effort to apologize to Doug at the start of their facilitated session went down smoking like the Hindenburg. As I saw Doug’s defenses...

By Christopher Sheesley
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Mel Gibson, Who’s Really The A$$h*le?

From the Mediation Matters Blog of Steve Mehta. Many times in mediation, the question or issue arises as to whether a party is making an apology because it genuinely feels...

By Steve Mehta
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