Find Mediators Near You:

States Continue Use of Mediation for Consumer Restitution

An increasing number of states are now using forms of mediation for purposes of processing consumer restitution requests and complaints.

• The Michigan attorney general is forming a multi-state task force of attorneys general to coordinate the mediation of consumer complaints against Allcare Dental and Dentures across the fifteen states in which the company operated before abruptly ceasing business. The mediations will not only address financial issues, but protection of and access to patient dental records. The Washington Post (January 7, 2011); Examiner.com (January 6, 2011)

• Mediation by the Missouri Department of Insurance resulted in recovery of $9.5 million for consumers who brought insurance complaints. The largest number of complaints involved health insurance, followed by auto and homeowners. The average consumer recovery in the mediations was $7,000. Worker’s Compensation.com (January 27, 2011)

• The attorney general’s office in Massachusetts helped consumers recover over $4.7 million through mediation last year. The attorney general received over 13,000 complaints in 2010 relating to consumer, health care and elderly issues. The Elder and Health Care mediation program obtained nearly $700,000 for consumers in the state. The Newburyport Current (February 14, 2011)

                        author

Keith Seat

Keith L. Seat is a full-time mediator and arbitrator who can effectively assist parties in resolving a wide range of telecommunications, antitrust and other commercial disputes. With over twenty years of legal experience as a mediator, arbitrator, litigator, advocate before executive branch agencies, and key staffer in the legislative and… MORE >

Featured Mediators

ad
View all

Read these next

Category

Can You Say What You’re Writing to Opposing Counsel Face-to-Face? Would you Want to?

Thanks to David R. Donoghue at the Chicago IP Litigation Blog for picking up my recent Daily Journal article on the Dangers of Email in Litigation and running with it in A Call...

By Victoria Pynchon
Category

Why Disputes are Best Resolved Online Rather than In-Person

Let's face it, the days of the spoken word have all but disappeared. With the popularity of email, text messaging, instant chat apps, and exchanging posts on Facebook, Twitter and...

By Lance Soskin
Category

A Guide: How to Collect Text, Message, Phone and Email Evidence

This article is aimed at clients working with collaborative practitioners, therapists, or counsel who need to document all their text message and email conversations for evidence or as reference (in...

By Carrie Gour
×