Find Mediators Near You:

Tag: Communication

Communication Strategies for a Dignified Divorce author.

Communication Strategies for a Dignified Divorce

Divorce is widely accepted as one of the most stressful life events you can go through, whether you’re the one...

By Dakota Murphey
The Cost of Silence: When Conflict is Ignored author.

The Cost of Silence: When Conflict is Ignored

Unresolved disputes in the workplace often leave behind a palpable tension, dampening team morale and hindering productivity. This article explores...

By Debra Dupree
It’s Not About the Sport: How Reframing Changed the Conversation and Ended Impasse author.

It’s Not About the Sport: How Reframing Changed the Conversation and Ended Impasse

Recently a couple returned to mediation with me, ostensibly to modify their Parenting Plan. The original Plan specified that they...

By Nancy Shuger
The Two of You Weren’t Seriously Dating, Yet You’re Having a Baby Together? author.

The Two of You Weren’t Seriously Dating, Yet You’re Having a Baby Together?

The pregnancy was unplanned. An extra surprise: You didn't intend to have a baby with this person — ever —...

By Tucker Lieberman
The Weaponized Apology author.

The Weaponized Apology

The purpose of an apology is not to justify yourself. It is not what you want to say. It is...

By Malcolm McGuire, John Potter
Genuine Question or Disguised Judgment?–Take this simple test to find out author.

Genuine Question or Disguised Judgment?–Take this simple test to find out

Genuine Question or Disguised Judgment?  Asking genuine curious questions is a powerful tool to improve listening, get through road blocks...

By Lorraine Segal
Fight Right author.

Fight Right

Sometimes when I am working with couples in conflict, I think, “Oh, they care about each other so much, it’s...

By Joy Rosenthal
Sometimes an Apology Doesn’t Make Things Right author.

Sometimes an Apology Doesn’t Make Things Right

Reading time: longer than usual. I’ve been writing about the adjustments needed for going back to working in offices. Some...

By Maria Simpson
Harmonize Gracefully author.

Harmonize Gracefully

This article was first published on the Style Matters blog. Don't you love it when somebody readily agrees to do things your way? ...

By Ronald S. Kraybill
An Uncomfortable Listening Level author.

An Uncomfortable Listening Level

An uncomfortable listening level can guide a difficult conversation. Are there topics or deep conversations that feel uncomfortable to you?...

By Lorraine Segal
Do You Need a Framework or Formula for Navigating Conflict? author.

Do You Need a Framework or Formula for Navigating Conflict?

Do You Need a Framework or a Formula for Navigating Conflict? I spoke with someone recently who was looking for...

By Lorraine Segal
Cursory Glimpse: The Mediator’s Steps in Facilitating the Process author.

Cursory Glimpse: The Mediator’s Steps in Facilitating the Process

Mediation is an invaluable tool for resolving disputes, but it comes with its unique set of challenges, especially with respect...

By Sarabjeet Wadhwa
Dancing with Disagreement author.

Dancing with Disagreement

A person does not have to be particularly gifted to be able to make disagreements worse. On the other hand,...

By John Potter
Scapegoating and other fallacious fun author.

Scapegoating and other fallacious fun

Mediators are well acquainted with parties blaming one another for problems.  Scapegoating in particular can get in the way of...

By Laura May
Overcoming Clichés in Mediation author.

Overcoming Clichés in Mediation

One of the most difficult tasks for a mediator is to find ways to help parties overcome impasses. Mediators face...

By Jamil Shaaban
The Life Goals Analysis: A Powerful Mediation Tool author.

The Life Goals Analysis: A Powerful Mediation Tool

When discussing my book Seven Essentials for Business Success:  Lessons from Legendary Professors last year during a Great Reads Book...

By George Siedel
Competing, Accommodating and Compromising in Conflict Resolution author.

Competing, Accommodating and Compromising in Conflict Resolution

Competing, accommodating, and compromising all fall on the distributive dimension — on the diagonal from the upper-left mode to the...

By Ralph Kilmann
Mediation May Hinge on a Clear Understanding of What’s on the Table author.

Mediation May Hinge on a Clear Understanding of What’s on the Table

– and a Personal Story or Two Successful mediation isn’t always rooted in the confidential mediation statement, or the back...

By Charles Schneider
Is Mediation like Quantum Physics? author.

Is Mediation like Quantum Physics?

Browsing the internet for inspiration, I came upon an article in Live Science concerning quantum physics entitled “Does reality exist...

By Phyllis Pollack
Conflict Analysis Needs Better Tools author.

Conflict Analysis Needs Better Tools

Introduction: Conflicts happen when one party believes that another damaged or diminished their interests. When we take these beliefs to...

By Robert Bergman
Enhancing Communication author.

Enhancing Communication

Quality mediation courses include communication skills that enable the mediator to more effectively draw out information, which is necessary, if...

By Nancy Neal Yeend
Factors that Determine the Beginnings of the Initial Mediation Session author.

Factors that Determine the Beginnings of the Initial Mediation Session

For the past several years Roselle Wissler (Arizona State) and I have been working on several articles about the early stages of...

By Art Hinshaw
Create and Maintain a Healthy Workplace Culture author.

Create and Maintain a Healthy Workplace Culture

Why does one organization have a very adaptive culture while another has a culture that lives in the past? Is...

By Ralph Kilmann
Name-Calling in Conflict author.

Name-Calling in Conflict

Even though we know that name-calling is infantile, sometimes in the heat of anger, we realize we have resorted to...

By Cinnie Noble
Wrangling Emotions author.

Wrangling Emotions

Howard Herman gets parties out of battle mode in cases with complex power dynamics After 37 years, including 23 years...

By Howard Herman
Negotiation and Mediation Communication Gambits for Breaking Impasse & more… author.

Negotiation and Mediation Communication Gambits for Breaking Impasse & more…

A sample of over 3,000 phrases for negotiators, mediators, and judges, on more than 400 topics in the book from...

By John Barkai
Self-determination versus Protection: A False Choice? author.

Self-determination versus Protection: A False Choice?

“Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety” - Ben...

By Tara West
Slices of Conflict in Life author.

Slices of Conflict in Life

Question:  Where does conflict come from? Answer: Normal, unconflicted life. Building on Felstiner, Abel, and Sarat’s classic article describing the...

By John Lande
About Forgiving author.

About Forgiving

“Forgiveness means giving up all hope of a better past.” Lily Tomlin Forgiving is complex. Among other things, forgiveness means being...

By Cinnie Noble
Past and Future Change Management Trends author.

Past and Future Change Management Trends

In the old days, before the 1900s, it was mostly a person’s physical skills that were brought into the workplace…skills...

By Ralph Kilmann

Featured Members

×