What is the Rashomon Effect? And how can it help with Conflict? In my twenties, I got hooked on old...
By Lorraine SegalConflict analysis is often taught to be an outward-looking process. In a mediation, the mediator attempts to objectively analyze a...
By Aaron Leakey, Nur MasoumzadehA person does not have to be particularly gifted to be able to make disagreements worse. On the other hand,...
By John PotterI recently sent a message on the DRLE listserv about a transition in managing it and the DRLE website from Jim Levin...
By John LandeIt is no secret that the American government is mired in ideological gridlock. It does not seem to be a...
By Cindy FeitMediators are well acquainted with parties blaming one another for problems. Scapegoating in particular can get in the way of...
By Laura MayThere are many causes of constructive and destructive conflict, and we try to engage in conflict in meaningful ways. There...
By John PotterCarlo Ancelotti stands out as a revered and esteemed personality within the multifaceted realm of football management. A household name...
By Pitamber YadavPreparing yourself for a mediation is challenging. No one likes conflict, and no matter how well you prepare or how...
By Laura LorberArguments are an unavoidable part of life, but they’re not always bad. Whether between a parent and child, two partners,...
By Sophie BishopWhether problems between coworkers seem constant or sporadic, handling conflict resolution in the workplace can be difficult and uncomfortable for...
By Jeremy PollackWhen discussing my book Seven Essentials for Business Success: Lessons from Legendary Professors last year during a Great Reads Book...
By George SiedelCompeting, accommodating, and compromising all fall on the distributive dimension — on the diagonal from the upper-left mode to the...
By Ralph KilmannRecently, I reread three books that, as a total set, inspired me to revisit my understanding of human nature and,...
By Ralph KilmannCan the TKI Conflict Model (i.e., the five conflict modes along with the assertiveness, cooperativeness, distributive, integrative, and protective dimensions) shed some...
By Ralph KilmannThe call came in at 2:05 a.m. The 911 operator who took the call was a veteran of many years....
By Mordechai RhinePeople often ask me to spell out the difference between accommodating and avoiding. Or, as some say: “Accommodating is an...
By Ralph KilmannIntroduction: Conflicts happen when one party believes that another damaged or diminished their interests. When we take these beliefs to...
By Robert BergmanQuality mediation courses include communication skills that enable the mediator to more effectively draw out information, which is necessary, if...
By Nancy Neal YeendWhy does one organization have a very adaptive culture while another has a culture that lives in the past? Is...
By Ralph KilmannInterested in issues like pay equity, pay transparency, salary negotiations, and the role of gender and unions? Then, this video...
By Bob BordoneEven though we know that name-calling is infantile, sometimes in the heat of anger, we realize we have resorted to...
By Cinnie NobleUnmanaged conflict can result in feeling trapped and miserable at work, caught in negative looping relationships that are tit-for-tat, ripe...
By Merry BrownHarvard Law Fellow Reacts to Hamilton // What negotiation lessons can we take away from the musical Hamilton? Watch as...
By Bob BordoneAs part of my preparation to teach a class on mediation confidentiality, I reviewed the Uniform Mediation Act with all of its...
By Phyllis PollackEver since mid-March 2020, when the first U.S. lockdowns took effect as the coronavirus began ravaging the globe, the shift...
By Ralph KilmannQuestion: Where does conflict come from? Answer: Normal, unconflicted life. Building on Felstiner, Abel, and Sarat’s classic article describing the...
By John LandeMuch has been written about negotiation style and decision theory in the last 40 years. Getting to Yes was a sensation in...
By Faith IrelandConflict Management Blog by Cinnie Noble “For things to reveal themselves to us, we need to be ready to abandon our views...
By Cinnie Noble“Forgiveness means giving up all hope of a better past.” Lily Tomlin Forgiving is complex. Among other things, forgiveness means being...
By Cinnie Noble