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Tag: empathy

When Words Fail Us – Creating Safe Space for Empathetic Listening author.

When Words Fail Us – Creating Safe Space for Empathetic Listening

The call came in at 2:05 a.m. The 911 operator who took the call was a veteran of many years....

By Mordechai Rhine
Wrangling Emotions author.

Wrangling Emotions

Howard Herman gets parties out of battle mode in cases with complex power dynamics After 37 years, including 23 years...

By Howard Herman

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