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The Dilemma of the Abrasive Leader in the Workplace… and the Solution author.

The Dilemma of the Abrasive Leader in the Workplace… and the Solution

It’s my job as a conflict advisor, mediator, and Boss Whisperer® coach to detect the disconnects within relationships that create...

By Mark Batson Baril
It’s All a Matter of Style! author.

It’s All a Matter of Style!

Even though my students are training to become mediators, I raise the important issue of negotiation style with them; after...

By Phyllis Pollack

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