Find Mediators Near You:

Texas House Bill And Bad Faith Mediation In Balance Billing

From the Disputing Blog of Karl Bayer, Victoria VanBuren, and Holly Hayes.

As discussed in my previous post, Texas House Bill 2256 was signed into law on June 19, 2009. The bill provides a procedure for mediation of “balance billing,” which is the practice of billing insured patients for amounts or balances not covered by the insurer. HB 2256 also includes the following section on “bad faith” mediation:


Sec. 1467.101. BAD FAITH.

(a) The following conduct constitutes bad faith mediation for purposes of this chapter:

(1) failing to participate in the mediation;

(2) failing to provide information the mediator believes is necessary to facilitate an agreement; or

(3) failing to designate a representative participating in the mediation with full authority to enter into any mediated agreement.

(b) Failure to reach an agreement is not conclusive proof of bad faith mediation.

(c) A mediator shall report bad faith mediation to the commissioner or the Texas Medical Board, as appropriate, following the conclusion of the mediation.

Sec. 1467.102. PENALTIES.

(a) Bad faith mediation, by a party other than the enrollee, is grounds for imposition of an administrative penalty by the regulatory agency that issued a license or certificate of authority to the party who committed the violation.

(b) Except for good cause shown, on a report of a mediator and appropriate proof of bad faith mediation, the regulatory agency that issued the license or certificate of authority shall impose an administrative penalty.

On a related note, Victoria Pynchon conducted recently an interesting survey about “bad faith” in negotiations. Lawyers, mediators, and clients came up with a list of 35 examples of what they considered “bad faith.”

We welcome your comments about this post!


Holly Hayes

Holly Hayes Bovio received a Masters in Health Administration (MHA) from Duke University and her undergraduate degree from Southern Methodist University. She holds a certificate in mediation from Texas State.  Holly brings a strong hospital operations background to healthcare mediations including a focus on clinical quality.  Holly managed her own consulting… MORE >

Featured Members

View all

Read these next


Negotiation: What Should A Mediator Know?

Mediation is the facilitation of negotiation. Subsequent to this author's basic mediation training supplemental work was taken in divorce mediation, workplace violence, small claims applications, and civil harassment. But nowhere...

By Norman R. Page

What Your Body is Saying About You

(This article was written about Jeff Thompson. It appeared in the Tweed Daily News on March 19. 2011 and was written by Ellisha Puglia.) FROM hairstyles to handshakes, non-verbal communication...

By Jeff Thompson

Conflict Haikus

From Dan Dana's poetry collection at MediationWorks.comHidden Common Ground intractable feud beneath positions’ hard crust interests underlie either-or, win-lose— myth of impasse flourishes false certainty gels foe plays the partner...

By Daniel Dana