This was a talk from a national conference held by Monty Roberts, the original Horse Whisperer, where Michael Norwood was one of the keynote speakers there. He introduces The 5 Phases of Speaking Your Truth in the speech. He talks about how to use simple verbal and non-verbal communication techniques to resolve conflict, handle difficult people and restore harmony in your personal and professional relationships.
Jeff Krivis describes the benefit of mediation working alongside and with lawyers. The client feels more involved in legal process and discussion when they're allowed to put their thoughts and...
By Jeffrey KrivisThe management of conflict at work probably represents the biggest unrecognised area for cost savings and market differentiation for organisations today. There is a proven business case for managing conflict...
By Clive LewisAs the Collaborative Family Law model moves into its second decade of expansion, we can observe how far it has come and how far it has yet to go. The...
By Chip Rose
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