This was a talk from a national conference held by Monty Roberts, the original Horse Whisperer, where Michael Norwood was one of the keynote speakers there. He introduces The 5 Phases of Speaking Your Truth in the speech. He talks about how to use simple verbal and non-verbal communication techniques to resolve conflict, handle difficult people and restore harmony in your personal and professional relationships.
Jeff Krivis describes the benefit of mediation working alongside and with lawyers. The client feels more involved in legal process and discussion when they're allowed to put their thoughts and...By Jeffrey Krivis